We are confident in the quality and effectiveness of our SEO services. Our team of experienced professionals is committed to delivering results that exceed your expectations. If you are not satisfied with the results of our services, you are eligible for a full refund under the terms outlined in this policy.

Our satisfaction guarantee reflects our commitment to:

• Quality Service Delivery: Professional, timely, and effective SEO solutions
• Transparent Communication: Clear reporting and regular updates on progress
• Measurable Results: Demonstrable improvements in your online presence
• Client Success: Your business growth and success are our primary goals

To ensure fair and transparent refund processing, please review the following eligibility criteria:

• Service Duration: You must request a refund within 30 days of the service completion date
• Reason for Refund: Provide a detailed and valid reason for your dissatisfaction with our services
• Communication: Opportunity for our team to address concerns and attempt resolution before refund processing
• Documentation: Provide any relevant documentation or evidence supporting your refund request
• Good Faith: Refund requests must be made in good faith and based on legitimate service concerns

Important Note: We encourage open communication throughout our service delivery to address any concerns promptly and ensure your satisfaction.

Our refund process is designed to be straightforward and fair. Follow these simple steps:

Response Time: We aim to review and respond to all refund requests within 3-5 business days of receipt.

Please note the following exclusions that apply to our refund policy:

• Third-Party Services: Refunds do not apply to third-party tools, software licenses, or external services purchased on your behalf
• Advertising Spend: Paid advertising costs (Google Ads, Facebook Ads, etc.) are non-refundable as they are paid directly to advertising platforms
• Partial Services: If only part of the contracted service was completed, a partial refund may be issued based on the percentage of work completed
• Domain & Hosting: Domain registrations, hosting fees, and other infrastructure costs are excluded from refunds
• Content Creation: Custom content, graphics, and materials delivered to you are generally non-refundable
• Time-Sensitive Services: Services with time-sensitive elements may have different refund conditions

Clarification: These exclusions help us maintain fair pricing and protect both parties’ interests. We’ll clearly communicate any applicable exclusions before starting work.

We believe in transparency and want you to have all the information you need:

• Dispute Resolution: If you’re unsatisfied with our refund decision, we’re open to mediation through reputable third-party services
• Partial Refunds: In cases where partial work was completed, we’ll calculate refunds based on deliverables and time invested
• Future Services: Receiving a refund doesn’t prevent you from using our services again in the future
• Feedback: We value your feedback and use it to improve our services for all clients
• Documentation: All refund communications will be documented for transparency and record-keeping